FAQ - Frequently Asked Questions

Q - How long does each Quest take?
A - An average Quest takes about 1.5 hours. You are given 2 hours to figure out your end destination. How long you take to complete it depends on your resourcefulness and how well you manage your time. Good luck!
Q - Where will the Quests take me?
A - Each Quest is designed to end at a specific destination - which you will have to decode! It's up to you to figure this one out. An example of a typical destination is a nice restaurant in the market.
Q - Will I need money?
A - You should always have some spare change in your pocket, because you don't know what you might encounter. Final destinations often call for some money to be spent also, such as a well-deserved break at a restaurant. A safe amount to carry around with you is around $20 to $30.
Q - Do I need to be in good shape?
A - The Quests are designed for anyone and everyone. No matter what your fitness level, expect a journey of fun and exciting challenges!
Q - How far will I need to walk?
A - This varies with the type of Quest you have opted for, but expect the amount of walking to be reasonable and manageable.
Q - Can I use any form of transportation?
A - Of course! The more resourceful you are, the more successful you will be at getting to your final destination.
Q - What happens if I run into a problem during the Quest?
A - Precautionary measures have been taken throughout the design of our Quests. You will only be lead through non-hazardous locations. In the case of an emergency, do not hesitate to call 9-1-1. Should you come across a safety hazard (which is not an emergency), be sure to report it to us: safety@urbanquest.com
Q - What happens if I cannot decipher a clue?
A - In the event that you absolutely cannot find an answer: most clues provide you the option to choose a hint, or even to skip a few steps in the Quest.
Please feel free to email help@urbanquest.com for immediate support.

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